"Offline Product Versions Lower Refund Requests"     Duration: 5 min, 19 sec       How to slash 'product returns' in half with'physical' audio transcripts, CDs or DVDs The Story: Info publishers and software marketers will experience 2% to 20% return rates whenever they only offer online versions. The Point: You'll cut your "natural refund rate" in half whenever you offer an online version of your info product or software. The Resource: www.OfflineTranscriptSamples.com What's "natural refund" rate? Every product, service or software has a "natural refund" rate that occurs regardless of product quality or customer service. Natural refund rates range from 2% to 20%.              © 2008 WednesdayMinute.com All Rights Reserved